At Fix-ora Mobile Care, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Fix-ora and how we use it.

1. Information We Collect

When you book a doorstep repair, sign up, or request a quote, we may collect the following personal details:

• Contact Information: Name, email address, phone number, and physical home/office address (for doorstep repair visits).
• Device Metadata: Brand, model, RAM, storage, repair issue, and current device condition.
• Authentication Data: Login credentials managed securely via Supabase Auth or Google OAuth services.

2. How We Use Your Information

We use the collected information in the following ways:

• To schedule, dispatch, and coordinate doorstep mobile repair visits in Pune & PCMC.
• To calculate and provide transparent price estimates for device repairs.
• To manage customer account registration and track order repair histories.
• To send service updates, OTP verifications, and transactional invoices.

3. Complete Data Privacy Commitments

Since we perform repairs **right in front of you** at your home or office, you have 100% transparency. Our certified technicians never store, access, or copy any software data, photos, messages, or files on your device without your explicit consent. Your data privacy is guaranteed.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We utilize highly secure subprocessors to deliver our core services:

• Supabase: For cloud database storage and customer account authentication.
• Google OAuth: For fast, secure social logins.

5. Security of Your Data

We implement industry-standard encryption and security measures to protect your personal information against unauthorized access, alteration, or disclosure.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@fixora.in
• Phone/WhatsApp: +91 7774084740
• Operational Hub: Pune & PCMC, Maharashtra, India